1. Who this policy applies to
Lithvanta is the brand presented on this website. For commercial transactions, the legal contracting entity and payment details, where applicable, will be identified in the relevant quotation, pro forma invoice or order confirmation.
2. Information we collect
When you request samples, ask for a quotation or contact us, we may collect information such as your name, email address, company, country or region, phone or WhatsApp number, project size, project timing, preferred finishes, delivery information and other details you choose to provide.
Our website and hosting providers may also process technical information such as IP address, browser type, device information, referral source and basic website usage data for security, diagnostics and site operation.
3. How we use information
We use submitted information to respond to enquiries, prepare quotations, review sample requests, coordinate courier delivery, provide project support, maintain website security and improve our services. We do not sell personal information.
4. Forms, hosting and service providers
Website forms and hosting may be processed by third-party service providers acting on our behalf. If analytics or advertising tools are enabled, additional data may be processed in accordance with applicable consent and privacy requirements.
5. How long we keep information
We keep enquiry and project information only for as long as reasonably needed for customer service, quotations, order follow-up, legal compliance, dispute handling and business records.
6. Your choices and rights
You may ask us to correct or delete information you previously submitted, subject to any legal or record-keeping requirements that apply. Use the Project Enquiry form on this website to contact us about a privacy request.
7. Contact address
No. 001 Kangcheng Road, Sucheng District, Suqian, Jiangsu, China.
8. Updates
We may update this policy as the website, service providers or applicable requirements change. The current version posted on this page applies.